Added 131 days ago

Billing & Credit Control Manager

LocationHo Chi Minh City

Job typePermanent



Experience4 Years


Job summary

Our client is a one of the leaders in patient centric healthcare services with international standard and high clinical quality

Job Responsibilities

Daily routine

  • Owing follow up
    • Evaluate customer’s credit ratings and setting up terms and conditions of payment
    • Set collection target, daily follow up performance of team member and interfere when needed to ensure timely and effective collection of all debts and customers payments.
    • Directly handle complicated cases of patient hospitalized with financial difficulties: Negotiating re-payment plans, contact patient relative for financial support.
    • Yearly evaluate and give proposal for Bad Debts write off.
    • Maintain good relationship with clients
  • Develop and updated policy and procedure related to charging, billing, credit control and collection
  • Provide training and develop staff increase their competence and performance.
  • Daily manage the performance of the team to fullfill following tasks:
    • Daily cleaning of patient finance system: close pending visit, clear un-invoice charges, check unpaid invoice.
    • Manage all back office invoices: make credit notes, debit notes follow approved discount requests.
    • Follow up IPD deposit and top up deposit.
    • Confirm sales for sales agent.
    • Onsite approve void invoice.
    • Take notes on HIS to confirm direct billing for corporate clients.
    • Charging and administration work at Ward.
    • Help desk to frontline staff related to Billing.


  • Owing report (Patient/ Staff/ Company/ Insurance)
  • Corporate report
  • Provision for bad debts report
  • Audit confirmation report

Experience requirements

  • At least 3 years experience working in foreign companies at management position
  • Experience in face to face interaction with customer to handle difficult situation.
  • Ability to work carefully detailed
  • Ability to communicate and behave with customers ingenuity.
  • Excellent excel / MS offices / Powerpoint
  • Honesty, dedication, careful, intelligent

Education requirements

  • Graduated from the University of economics, finance or insurance
  • Fluent in English / French (preferred)

If you are ready to join this exciting opportunity, please click on the APPLY BUTTON, alternatively, you can contact Ms. Ngan Bui at +8428 3636 5811 or via email­­­­­­­ to for immediate consideration.

Contact Person

  •   Ngan Bui
  •  Adecco