Head of Digital Banking

Job summary

A leading bank company is currently looking for a Head of Digital Banking to be based in Hanoi.

Job Responsibilities

• Drive digital innovation and serve as a change agent throughout the organization
• Set and implement digital strategy by working with cross-functional partners to map and transition analog processes to digital ones
• Be an evangelist, championing the use of digital technology and practices to engender a digital mindset from the top down
• Ensure collaboration, knowledge sharing, and digital best practices among partners and colleagues to help establish a robust digital ecosystem
• Measure ROI for digital projects, fine-tuning approaches as needed to ensure that we’re investing in the appropriate tools and resources

Experience requirements

• Develop a clear and compelling digital strategy for the company’s future
• Ensure that digital initiatives are fully integrated with the strategic-planning process, including leadership commitment and resource allocation
• Work with teams across the business to generate innovative digital solutions for products, services, processes, customer experiences, marketing channels, and business models
• Own and monitor the digital-innovation project portfolio
• Build, manage, and continue to grow a digital-innovation ecosystem, both internal and external
• Identify new tools (AI, digital, CRM) that can support and enhance our solutions
• Work closely with Human Resources to attract and retain top talent, and to build digital capabilities across the company

Education requirements

• Advanced degree in business, technology, or engineering

Contact Person

•   Hien Tang
•  Adecco