Job summary

A leading retail chain is currently looking for a Store Manager in Hanoi

This Store Manager will oversee the sales and operations of the shop, driving associates to achieve sales targets and ensures KPIs are met by managing the sales floor, inventory, replenishment, display and customer service. 

Job Responsibilities

• Product Management:
  • Organizing sales and stock control
  • Manage, control, and monitor merchandising activities in store
  • Ensure efficient Stockroom Management
  • Liaise with Commercial team in product display, coordination and layout
  • Control business plan implementation and conduct analysis of trends/forecasts and market
• Operation Management:
  • Make sure the store’s image is well maintained: window display, staff image, store operation
  • Control usage of store's operational budget expenditures and inventory level and report variances
  • Ensure efficient flow of in-store operations related to receiving, replenishment, staffing, cashier operations and customer service
  • Implement promotional campaigns and strategies
• People management:
  • Manage, coach and review performance of team members, actively involved in people development programs
• Customer Service Management
  • Ensure all zones are properly manned
  • Ensure a pleasant shopping experience
  • Organize orders, reservation ad customer returns
  • Deal with customer suggestions and complaints

Experience requirements

• Fashionable, fast paced and quick decision maker with a strong passion to drive sales
• Excellent English communication skills
• Strong exposure in operations and merchandising be in retail or related field
• Min. 3 years of experience as Store Manager or equivalent
• Willing to work flexible hours
• Excellent Leadership and customer service skill

Education requirements

For further information, please do not hesitate to CLICK apply or send email to hung.hoang@adecco.com or +84 948 141 165

Contact Person

• Hung Hoang
• Adecco
• Tel.