Technical Service Lead - Automotive/Automobile

Job summary

Our client, a company specializing in Automotive industry is hiring a potential candidate for the Field Engineer (FE) Leader.

Job Responsibilities

• Lead Fleet Approach Activity (summarize & report activities weekly/monthly, get biz with new fleet as OB target)
• Lead Field test/Monitoring test activities (instruct PIC to make/align yearly plan, deploy to teammates to execute, summarize & report result periodically, manage progress)
• Lead Product Survey activities (instruct PIC to make survey plan, deploy to teammates to execute, analyze & report to BOM, manage progress)
• TECH PIC in Central area, Binh Duong province & 6 districts in HCM city (execute common works & fleet approach to support biz)
• Handle market issues in territory in charge and support teammates in south to handle as well.
• In charge of sales efficiency of passenger cars and trucks tyres.

• Fleet Approach:
  • Make scheme for FA program (trial use/monitoring test)
  • Align FA scheme with Leader/HOD, deploy to teammates
  • Set FA target for each PIC according to 24OB
  • Follow activities, summarize & report to HOD weekly, company monthly (in monthly report)
  • Manage progress to achieve OB target (#new fleet get biz, key activities execution as timeline/Action plan)

• Field test/Monitoring test:
  • Instruct PIC to make/align yearly plan (test objective, #test, timeline, budget)
  • Set target for each PIC/align with Leader/HOD
  • Instruct PIC to prepare test instruction, proposal, supporting documents
  • Deploy to teammates to seek potential fleet candidates to conduct test
  • Follow mounting, period inspection and summarize, update result to Team/HOD/BOM/GD
  • Manage progress to obtain sufficient data to contribute for product planning, Sales activity

• Product Survey (Scrap tires survey + VOC + CVI):
  • Instruct PIC to make plan <target, survey area, timeline>
  • Align with HOD, deploy project to teammates to execute
  • Communicate with dealers/fleets to collect scrap tires
  • On-field survey (inspect scrap tires, interview VOC)
  • Instruct PIC to consolidate data, analyze & report
  • Manage progress to achieve survey target, value output

• FE common Works & Technical Issues Support In Territory (Executing & Supporting):
  • Handle claim tires / market issues in territory in charge
  • Execute Field test/Monitoring test as assigned target.
  • Execute survey activity as assigned target.
  • Execute fleet approach activity to support biz (Drive sales by technical data)
  • Build market profiles to understand overview market, take right action to maximize contribution to biz

• Family Channel Support - TBR [BTTC/ FP]:
  • Family Channel Support
  • On site/ OJT training for new TB FMC/as requested of Old TB FMC
  • Support FMC Audit

Experience requirements

• At least 7 years in automobile & tire
• Good technical background
• Skills:
  • High logical
  • Problem solving
  • Customer-orientated
  • Communication and reporting with proficient MS office
  • Language: English

Education requirements

• Bachelor or Engineering degree in Chemical Industry/Automotive/Automobile

If you are interested in this job opportunity, please contact Ms. Anh Phan at anh.phan@adecco.com or her zalo +84 945 665 430 for immediate consideration.

Contact Person

•   Anh Phan
•  Adecco