Added 52 days ago

Customer Support Application Engineer

LocationHo Chi Minh City

Job typePermanent

SalaryNegotiable

CategoryTechnical / Manufacturing

Experience5-7 Years

IndustryTextiles / Garment


Job summary

Our client is a world-leading advanced materials technology company that specializes in insulation and fabrics. They are best known for making high-performing insulation inside your bedding, jackets, gloves, and footwear.

Job Responsibilities

  • Provides technical support to garment factories needing guidance working with new products.
  • Works with engineering team for trouble shooting customer application problems. 
  • Identifies areas for yield and efficiency improvements that would result in cost savings for customers and company.
  • Updates manufacturing guidelines with learnings from working with customers.

Experience requirements

  • Bachelor’s Degree in Engineering, or other science related field.
  • 5-7 years of technical experience required.
  • Working experience in down jacket and sportswear industry.
  • Garment manufacturing knowledge with respect to design interaction with insulation and achieving desired garment performance requirements by brands 
  • Experience with helping to trouble shoot manufacturing issues on the factory floor with different processes of down/synthetic loose fill blowing, cutting, sewing.
  • Social people skill to interact with customer factories to make them successful.
  • Must be able to speak and write both English proficiently.  
  • Up to 40% travel, scheduling of travel is usually flexible.
  • Countries to travel to include but are not limited to: Vietnam, China, Indonesia, Bangladesh, United States.

Education requirements

Please click the APPLY button or contact Ms. Hoai Nhu Le at hoainhu.le@adecco.com to discuss further.

Contact Person

  •   Hoai Nhu Le
  •  Adecco