Added 73 days ago

Technical Service Lead - Automotive/Automobile

LocationHo Chi Minh City

Job typePermanent

SalaryNegotiable

CategoryTechnical / Manufacturing

Experience7-10 Years

IndustryAutomotive


Job summary

Our client, a company specializing in Automotive industry is hiring a potential candidate for the Field Engineer (FE) Leader.

Job Responsibilities


  • Lead Fleet Approach Activity (summarize & report activities weekly/monthly, get biz with new fleet as OB target)
  • Lead Field test/Monitoring test activities (instruct PIC to make/align yearly plan, deploy to teammates to execute, summarize & report result periodically, manage progress)
  • Lead Product Survey activities (instruct PIC to make survey plan, deploy to teammates to execute, analyze & report to BOM, manage progress)
  • TECH PIC in Central area, Binh Duong province & 6 districts in HCM city (execute common works & fleet approach to support biz)
  • Handle market issues in territory in charge and support teammates in south to handle as well.
  • In charge of sales efficiency of passenger cars and trucks tyres.


  • Fleet Approach:
    • Make scheme for FA program (trial use/monitoring test)
    • Align FA scheme with Leader/HOD, deploy to teammates
    • Set FA target for each PIC according to 24OB
    • Follow activities, summarize & report to HOD weekly, company monthly (in monthly report)
    • Manage progress to achieve OB target (#new fleet get biz, key activities execution as timeline/Action plan)


  • Field test/Monitoring test:
    • Instruct PIC to make/align yearly plan (test objective, #test, timeline, budget)
    • Set target for each PIC/align with Leader/HOD
    • Instruct PIC to prepare test instruction, proposal, supporting documents
    • Deploy to teammates to seek potential fleet candidates to conduct test
    • Follow mounting, period inspection and summarize, update result to Team/HOD/BOM/GD
    • Manage progress to obtain sufficient data to contribute for product planning, Sales activity


  • Product Survey (Scrap tires survey + VOC + CVI):
    • Instruct PIC to make plan <target, survey area, timeline>
    • Align with HOD, deploy project to teammates to execute
    • Communicate with dealers/fleets to collect scrap tires
    • On-field survey (inspect scrap tires, interview VOC)
    • Instruct PIC to consolidate data, analyze & report
    • Manage progress to achieve survey target, value output


  • FE common Works & Technical Issues Support In Territory (Executing & Supporting):
    • Handle claim tires / market issues in territory in charge
    • Execute Field test/Monitoring test as assigned target.
    • Execute survey activity as assigned target.
    • Execute fleet approach activity to support biz (Drive sales by technical data)
    • Build market profiles to understand overview market, take right action to maximize contribution to biz


  • Family Channel Support - TBR [BTTC/ FP]:
    • Family Channel Support
    • On site/ OJT training for new TB FMC/as requested of Old TB FMC
    • Support FMC Audit

Experience requirements

  • At least 7 years in automobile & tire
  • Good technical background
  • Skills:
    • High logical
    • Problem solving
    • Customer-orientated
    • Communication and reporting with proficient MS office
    • Language: English

Education requirements

  • Bachelor or Engineering degree in Chemical Industry/Automotive/Automobile


If you are interested in this job opportunity, please contact Ms. Anh Phan at anh.phan@adecco.com or her zalo +84 945 665 430 for immediate consideration.

Contact Person

  •   Anh Phan
  •  Adecco