Assistant Manager, Key Account Management (Fragrance)

Job summary

A proactive and results-driven Assistant Manager in Key Account Management within the chemical distribution industry, with a focus on fragrance products for personal care and home care uses. This position entails overseeing and expanding key customer relationships, identifying new business prospects, and driving sales growth.

Job Responsibilities

General Responsibilities

• Client Relationship Development:
  • Facilitate the creation and strengthening of relationships with key accounts in the personal care and home care industries.
  • Engage with clients to identify their requirements and offer customized solutions.
• Expanding Business Opportunities:
  • Discover and pursue growth opportunities within current customer accounts and untapped markets.
  • Devise plans to attract prospective clients and broaden the company's market presence.
• Onboarding New Customers:
  • Investigate and target potential clients to establish new business relationships.
  • Qualify leads and convert them into long-term accounts.
• Sales Facilitation:
  • Collaborate with the Business Line Manager to execute strategies that meet revenue objectives.
  • Assist in creating proposals, preparing presentations, and demonstrating products to clients.
• Industry Insights and Analysis:
  • Carry out market research to uncover trends, new opportunities, and competitor activities.
  • Evaluate market data and customer insights to suggest product enhancements and innovative offerings.
• Team Collaboration:
  • Partner with marketing, product development, and logistics teams to ensure seamless delivery and customer satisfaction.
  • Liaise with customers, clients, and operations teams to maintain inventory and ensure product availability.
• Activity Documentation and Reporting:
  • Keep detailed records of customer interactions, sales processes, and pipeline progression.
  • Generate comprehensive reports on sales performance, market insights, and customer feedback for leadership review.
• Adherence to Policies and Standards:
  • Ensure alignment with company policies, regulatory requirements, and quality benchmarks in chemical distribution.
  • Handle additional responsibilities as assigned by supervisors.

Leadership Responsibilities

• Strategic Contribution: Provide input to strategic initiatives and grasp the reasoning behind key decisions.
• Empathy in Communication: Demonstrate understanding and empathy toward different viewpoints in interactions.
• Creative Problem-Solving: Develop fresh ideas within the existing framework and seek innovative solutions.
• Emotional Awareness: Exhibit emotional intelligence by recognizing and managing the emotions of team members to maintain harmony.
• Adaptable Leadership: Display resilience in handling challenges, adjust to changes effectively, and recover from setbacks.
• Team Collaboration and Support: Take initiative to support colleagues, foster teamwork, and contribute to shared objectives.

Experience requirements

• Demonstrated expertise in business development and acquiring new customers is essential.
• In-depth understanding of the personal care and home care sectors is highly advantageous.
• Exceptional analytical and problem-solving abilities.
• Strong communication, negotiation, and interpersonal skills.
• Capable of working both independently and as part of a team in a dynamic, fast-paced environment.
• Over 3 years of experience in sales or account management, ideally within the chemical distribution industry.

Education requirements

• Bachelor of Business, Chemistry, or a related discipline.

Please click the APPLY button or contact Ms. Phuong Phan at +84 352 308 611 or phuong.phan@adecco.com to discuss further.

Contact Person

•   Phuong Phan
•  Adecco