Customs Affair Supervisor

Job summary

Our client is a global leader in textile manufacturing.

Job Responsibilities

1. Customs Operations

• Supervise customs declaration for both import and export shipments through VNACCS/VCIS system.
• Review and verify shipping documents: invoice, packing list, bill of lading, contracts, C/O, etc.
• Coordinate closely with customs officers, forwarders, and warehouse teams to ensure timely clearance.

2. Compliance & Risk Control

• Ensure full compliance with Vietnam Customs laws and international trade agreements (FTA, EVFTA, CPTPP, etc.).
• Review and validate HS codes, duty rates, and tax applications.
• Handle customs audits, post-clearance inspections, and other regulatory matters.

3. Documentation & Process Management

• Develop and maintain SOPs for customs procedures.
• Organize and store customs documentation for internal audit and external inspections.
• Support internal or brand audits related to trade compliance and traceability.

4. Team Management & Coordination

• Supervise and coach a team of customs or import/export staff.
• Coordinate with planning, production, sourcing, and finance departments to align on shipping schedules and priorities.

5. Reporting

• Provide regular reports on customs clearance status, tax optimization, and lead time KPIs.
• Propose process improvements to reduce clearance time and avoid unnecessary costs.

Experience requirements

• Bachelor’s degree in international Trade, Logistics, Supply Chain or related fields.
• Minimum 4–6 years in customs affairs or import-export, preferably in garment, textile, or footwear industries. At least 1–2 years in a supervisory role.
• Strong understanding of customs law, HS codes, FTA regulations, and C/O issuance.
• Good communication, problem-solving, leadership, and coordination skills. Detail-oriented and organized.
• Good command of English (written and verbal) for working with foreign clients and documentation.
• Proficiency in VNACCS/VCIS, ECUS, and Microsoft Office. ERP system experience is a plus.

Education requirements

If you are keen on the role, please directly contact Ms. Khanh Vy for immediate support via email: khanhvy.nguyen@adecco.com

Contact Person

•   Khanh Vy Nguyen
•  Adecco