Import Export Officer (EPE)

Job summary

We are seeking a detail-oriented Import Export Officer (EPE) to manage the end-to-end logistics and export processes of our plastic products. The ideal candidate will oversee shipping activities, ensure regulatory compliance, and streamline operations to guarantee timely and cost-efficient delivery to customers both domestically and internationally.

Job Responsibilities

1) Import & Export Operations (EPE Focus):

• Manage import and export processes for raw materials, finished goods, and non-commercial shipments under EPE regulations.
• Handle self-registration customs declaration for all import/export shipments.
• Ensure strict compliance with local customs regulations, including daily declarations, liquidation, and other related procedures.
• Prepare and submit annual customs finalization reports, ensuring all declarations and reconciliations align with customs authorities' requirements.
• Work with accounting and warehouse teams to reconcile inventory data and submit final settlement reports on raw materials and finished goods.
• Update and monitor legal regulations related to import-export activities and advise management on compliance measures.
• Coordinate with government authorities and agencies to obtain import/export licenses, resolve regulatory issues, and facilitate smooth trade operations.

2) Customs Compliance & Documentation:

• Prepare and verify customs documents, including invoices, packing lists, bills of lading, certificates of origin (CO), and other necessary permits.
• Ensure 100% compliance with local, regional, and global trade regulations, as well as internal company policies.
• Work with relevant departments to track Bills of Materials (BOMs) and ensure accurate material consumption records.
• Regularly liaise with customs authorities to manage inspections, audits, and compliance reporting.

3) Logistics & Shipment Coordination:

• Plan and manage domestic and international transportation to ensure timely deliveries.
• Work closely with freight forwarders, shipping agents, and carriers to arrange transportation and manage logistics schedules.
• Oversee and monitor shipment progress, proactively addressing any delays, damages, or discrepancies.
• Coordinate closely with the Planning, Production, and Warehouse teams to ensure smooth inbound and outbound logistics operations.

4) Stakeholder Management & Customer Satisfaction:

• Maintain direct communication with suppliers, vendors, and international customers to ensure transparency in order processing and shipment status.
• Act as the key liaison for all import-export-related inquiries from internal teams and external stakeholders.
• Work closely with the Sales, Planning and Procurement teams to align import-export operations with customer demand and business objectives.

5) Reporting & Process Improvement:

• Generate periodic reports on import/export activities, customs compliance, and logistics performance for the Supply Chain Manager.
• Identify areas for process improvement in customs clearance, import/export documentation, and logistics operations to enhance efficiency and reduce costs.
• Ensure all import-export activities follow safety, security, and environmental standards.

Experience requirements

• At least 3 years of experience in Import-Export operations within a manufacturing environment.
• Experience working in an EPE (Export Processing Enterprise) is required.
• Strong knowledge of Vietnamese customs regulations and international trade compliance.
• Experience in plastic manufacturing or working with Japanese management is an advantage.
• Excellent proficiency in import-export documentation and customs procedures.
• Strong organizational skills and the ability to handle multiple priorities in a fast-paced environment.
• Proficiency in Excel and ERP systems related to logistics and import-export.
• Good command of English (both written and spoken).
• Ability to start immediately is a plus.

Education requirements

• Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field.

If you're interested in this position, please kindly contact Mr. Huy Le via huy.le@adecco.com OR 0796943924 for further discussion.

Contact Person

•   Huy Le
•  Adecco