Key Account Manager - Freight Forwarding

Job summary

A reputable company specializing in transportation and logistics services.

Job Responsibilities

Consolidate knowledge on customer:

• Act as main Sales entry point
• Secure approved/Preferred vendor status from Key account.
• Consolidate and update customer knowledge (decision makers, influencers, volume potential, incumbents, industry challenges/opportunities, strategic expectation) and Logistics performances.

Set Goals:

• Develop market share and profitability through customer’s operations across the network
• Develop and implement the sales action plan by monitoring own actions and those of the dedicated sales team, if any
• Review Bolloré Logistics performance and quality indicators which have been contracted with customer

Build action plan:

• Plan and monitor growth with the dedicated network sales team aligned with customers flows.
• Optimize sales awareness and development within network thru CRM
• Lead direct actions with identified customer’s interlocutors
• Define operational and pricing procedures and exercise authority over BU’s and agencies to have them applied
• Plan monthly meeting to pilot growth and sales activities

Increase share of wallet and achieve GM target:

• Secure locally controlled share of business manages local quotations and win ratio.
• Monitor GM monthly and achieve Locally controlled and Nominated Budget targets.
• Ensure disputes / complains are settled promptly & payments are received within credit limit & period
• Ensure constant Value generation towards the customer’s business, through initiatives and projects

Team Management:

• Ensure and monitor team compliance to the company’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on company’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Ensure all changes in Department / Section socialized properly to the team

Experience requirements

• Experienced in the field of transportation and logistics.
• Proficient in managing and coordinating work and personnel systematically.
• Leadership and management skills.
• Quick, concise, and optimized problem-solving skills.
• Creative mindset to contribute ideas for the development of the assigned office and the overall growth of the company.
• Enthusiastic, dynamic, and highly responsible work ethic.
• Comfortable and confident communication skills to establish wide-ranging relationships with customers and relevant partners.

Education requirements

If you are ready to join this exciting opportunity, please click on the APPLY BUTTON, alternatively, you can contact Mr. Tri Phu at +84 367665672 or via email to tri.phu@adecco.com for immediate consideration.

Contact Person

•   Tri Phu
•  Adecco