Key Account Manager (Korean Native)

Job Responsibilities

• Responsible for management of strategic account(s) as assigned by the Head of Sales.
• Ensure Key Accounts Customers are satisfied with the service/performance level of operations in each country, and work closely with each Country’s Operation to deliver agreed service levels.
• Responsible for customer relations and quality management programme, including programme to achieve excellence in customer service.
• Build strong working relationship with the Key Account customers and internal stakeholders.
• Responsible for market intelligence and business development activities to achieve growth in designated accounts through expansion of services and geography.
• Responsible for setting of performance measurement / matrix to measure the well-being of the designated account in terms of operations, bottom line and growth.
• Responsible to work closely with designated Key Accounts Operation teams to enhance processes to reduce costs to enable the client to be more competitive and continuous improvement.
• Prepare commercial and pricing analysis.
• Responsible for the maintenance, updating commercial contractual agreements.
• Be the champion in the renewal of Key Account contracts.
• Responsible for monthly reporting to management.
• Responsible for supporting strategic projects as assigned by management.
• Perform any other duties as assigned by the supervisor.

Experience requirements

Experience

• Minimum 8 years of experience in similar capacity in a Contract Logistics environment

Skills

• Must be able to speak Korean as the role requires to manage accounts for Korean market
• Regional exposure especially North Asia will be added advantage.
• Proven track record in sales and marketing, as well as customer retention
• Highly analytical. Proficient in business presentation
• Excellent project management, communication and interpersonal skills

Education requirements

• Degree in Business / Marketing / Logistics or equivalent

Please click the APPLY button or contact Ms. Luong Hoang Van (+84 983456684) at van.luong@adecco.com for further discussion.

Contact Person

•   Van Luong
•  Adecco