Added 35 days ago
Operation Manager (Freight/Forwarding)
LocationHCMC
Job typePermanent
Salary75,000,000-125,000,000 (VND)
CategorySupply Chain / Logistics
ExperienceMore than 10 Years
IndustryLogistics / Freight Forwarding / Courier
Job summary
- Operation Manager is responsible for overseeing the daily operations of the branch, ensuring efficient and effective logistics and forwarding services.
- This role involves managing staff, optimizing processes, and maintaining high levels of customer satisfaction.
- The Operation Manager will also be accountable for achieving financial targets, developing business strategies, ensuring compliance with industry regulations and company policies, and fostering a positive work environment.
Job Responsibilities
Professional accountabilities:
- Take leadership in project development, quality management, operations, financial performance of all projects and services provided in the area of responsibility.
- Direct all departments to meet budget and other financial goals.
- Direct and participate in growth activities to support overall business objectives and plans.
- Oversee day to day functions of Ho Chi Minh office.
- Responsible for general management of Ho Chi Minh office.
- To communicate with different type/level of people to establish a rapport with team members and other departments.
- Solicit and intergrate new business so as to improve operation efficiencies.
- Negotiate and coordinate of all third parties local contracts, transportation, local supplies and cash flow forecasting in close co-operation with Finance Manager.
- Perform any ad-hoc projects as required/assigned.
- Lead a team of highly motivated logistics experts with a clear focus on continuous growth and adherence to company rules and regulations.
- Oversee and improve the correspondence of subordinates with customers and colleagues to achieve the highest service level possible.
- Have a clear focus on profitability and operational excellence.
- Establish and maintain a close co-operation with local and oversees colleagues and partners.
- Monitor performance KPI’s as set by the organization closely and strive for continuous improvement of the branch.
Additional accountabilities:
- To be always in compliance with the company rules and regulations.
- To have a clear focus on Company’s profitability.
- To establish and maintain a close cooperation with local and overseas colleagues and partners.
- To closely focus on the achievement of targets (KPI’s) as set by the company (continuous improvement).
- To inform the superior immediately in case of problems, concerns or any potential risks.
- To handle all claims (first steps of the claim process) as per the company claim procedure/guideline.
- To perform other accountabilities as assigned by General Director.
Experience requirements
Knowledge and experience: bachelor degree or higher, preferably in transport and logistics; minimum 12 years of experience in similar positions.
Also having abilities of:
- Proficient in English.
- Proficient in MS Office.
- Leadership and management skill.
- Time management skill.
- Analytical skill.
- Customer relationship management skill.
Education requirements
If you are ready to join this job opportunity, please click on APPLY BUTTON or reach out to Mr. Toan Chu via toan.chu@adecco.com or +84 93 121 6970 for immediate attention.
Contact Person
- Toan Chu
- Adecco