Senior Business Analyst (Global Supply Chain)

Job summary

Adecco client - a fast-paced and dynamic technology company is looking for a Senior Business Analyst for eCommerce Platform that features solutions for Inventory, Catalogs, Logistics,...

Job Responsibilities

• Requirement Gathering: Collaborate with the Product Manager/Owner and Business Owner in scoping, estimating, and planning projects. Manage project change requests efficiently to adapt to evolving requirements.
• Documentation & SDLC Support: Produce comprehensive system/feature specifications, user stories/backlogs, business rules, and wireframes. Maintain crucial documentation throughout the software development life cycle (SDLC).
• E-commerce Expertise: Utilize in-depth knowledge and experience with platforms such as Lazada, Shopee, Tiki, and similar ecosystems to develop and deliver tailored, industry-relevant solutions.
• Problem Solving: Conduct thorough analysis to identify underlying issues, determine root causes, and develop strategic, actionable solutions to address challenges effectively
• Data Analysis: Gathering, analyzing, and interpreting data to provide actionable insights. Utilize data analysis expertise to support decision-making and identify opportunities for process improvement.
• Cross-functional Collaboration: Act as a bridge between stakeholders and development teams, including UX/UI designers for creating design mockups and wireframes, to facilitate seamless communication and project execution.
• UI/UX: Provide input and mentorship on UI/UX best practices, ensuring designs meet business objectives and user needs effectively.
• UAT Test Scenarios & Support: Develop test scenarios for UAT and provide essential support to clients during the UAT phase, ensuring solutions meet their needs accurately.

Experience requirements

• At least 5 years of experience in a Business Analyst role, demonstrating proficiency in handling business requirements from users and exceptional written communication in English.
• Software Development Process Knowledge: A deep understanding of the software development process, especially in software requirement analysis, to ensure the delivery of accurate and viable solutions.
• E-commerce Knowledge: Familiarity with tools and platforms relevant to e-commerce, logistics, inventory, and warehouse management systems (e.g., Odoo, Salesforce).
• Business Intelligence/Data Analysis: Proven experience in data analysis with a minimum of 6 months of hands-on practice, demonstrating the ability to derive actionable insights.
• UI/UX: Foundational understanding of UI/UX principles, including usefulness at a junior level and usability at an entry level, with a willingness to mentor and guide junior team members in these areas.
• Communication & Interpersonal Skills: Strong communication, presentation, and documentation capabilities, essential for effective stakeholder engagement and project documentation.
• Analytical Thinking & Problem-Solving: Excellent analytical and critical thinking skills, with a growth mindset focused on embracing challenges and continuous learning.
• Adaptability & Patience: A willingness to listen, stay calm, and patiently advocate for ideas across diverse groups, facilitating consensus and project advancement.

Education requirements

Bachelor’s degree in IT, Computer Science, or equivalent, laying the foundational knowledge required for this role.

Please click on the APPLY BUTTON or contact our consultant Ms. Bao Linh for further information: +84 346200859 or 

email: linh.lebao@adecco.com

Contact Person

•   Linh Le Bao
•  Adecco