Job summary

Adecco's client is a global industrial solutions provider in search of a highly qualified Contract Manager to manage technical solutions and customer satisfaction on site.

Job Responsibilities

• The role focuses on enhancing customer satisfaction by resolving issues and implementing customer relationship management strategies.
• It involves managing technical and operational challenges, developing improvement plans, and driving business growth at the HPDQ site.
• Key responsibilities include annual and inventory planning, monitoring refractory costs, ensuring stock control efficiency, and overseeing on-site operations for quality, performance, and safety.
• The role also includes setting objectives, analyzing market trends, expanding market share, and introducing new products.
• Additionally, it requires leading and mentoring a team to achieve company goals, maintain sales volume, and ensure overall customer and organizational satisfaction.

Experience requirements

• Prior experience in working in site operation (production/plant) & project management 
• Must have 5-10 years previous managerial experience in heavy industries 
• Good Understanding of Product Manufacturing processes
• Proficiency in English & Vietnamese.
• Energetic, displays leadership, decision making, strategic thinking, self-motivated, able to work independently, good analytical skills and eager to change and improve.
• Ability to perform under pressure in a fast paced and changing working environment.
• Self-learning.
• Must have a positive can-do attitude.
• Outstanding interpersonal and communication skills (verbal and written) including the ability to work with senior level management, corporate, in addition to technical and non-technical personnel.
• Self-directed, motivated and a strong team player. Strong leadership, organizational, anticipatory and analytical skills.
• Excellent time management skills with the ability to multi-task and handle multiple deadlines.
• Good computer skills.
• Handle customer complaints
• Implement new products or new systems
• Customer Relationship Management
• Improve contract efficiency
• Control inventory
• Human Resource management

Education requirements

• University degree or post graduate in Metallurgical engineering/ Materials Science/ Mechanical Engineering / Industrial Engineering or related field.

If you are ready to join this job opportunity, please click on APPLY BUTTON or reach out to Mr. Hai Nguyen via hai.nguyen@adecco.com for immediate attention. 

Contact Person

• Hai Nguyen
• Adecco
• Tel.