Job summary

Job Responsibilities

Product Expertise & Client Advisory

• Provide expert guidance on product categories, offering both style-related and technical advice to clients while supporting team members with in-depth product knowledge.
• Serve as a trusted style advisor by assessing clients’ preferences and making tailored product recommendations.
• Actively contribute as a team player, engaging in activities that align with the overall store objectives.
• Continuously develop and maintain a deep understanding of the brand and product offerings.
• Uphold Our client's brand standards in terms of grooming, behavior, and professional conduct.
• Adhere to company policies and procedures at all times.

Proactive Support for Team Managers in Cultivating a Client-Centric Approach

• Act as an ambassador and role model for the product category, showcasing genuine enthusiasm and a strong awareness of market competition.
• Develop and maintain an in-depth knowledge of the assigned product category to handle complex client requests with confidence.
• Support Team Managers in driving business growth and play a key role in achieving sales targets.
• Collaborate with the Visual Merchandising team to ensure optimal product presentation and category visibility.

Store Support & Category Leadership

• Serve as a key reference for the assigned product category within the store, sharing product passion and inspiring colleagues.
• Partner with the Fashion Consultant Trainer (FCT) to enhance selling skills and product knowledge across the store team.

Experience requirements

• Sensibility to the Luxury world, enthusiasm for the Brands and products
• Good General Knowledge
• Resistance to stress
• Commercial mindset
• Team spirit, dynamic, flexible, autonomy, positive and smiling attitude, professionalism
• A strong customer service and problem-solving orientation, Patience, Diplomacy and Listening skills
• Persuasiveness, with the ability to soothe unhappy customers and to persuade them to retain services or make further purchases
• Fluent in English

Education requirements

Interested candidates please reach out to Ms. Lam Tran via 

+84 837 008 012 or preferably email lam.tran@adecco.com

Contact Person

• Lam Tran
• Adecco
• Tel.