Job summary

Job Responsibilities

• Processing and oversees the order process by handling the review of purchase order terms, communicating the order acknowledgment, order status, delivery details and recordkeeping with ISO Guidelines.
• Handles Local Purchases pertaining to Orders.
• Update orders into Business Report accurately and Ensure revenue is recognized as planned.
• Maintains the Service Management System - Astea database:
  • Entering information from service reports,
  • Maintenance agreements, and
  • Other customer services information documents phone contacts with customers.
• Provides logistics support pertaining to orders and Marketing Activities.
• Liaise with customers, factories and freight forwarders on shipment schedules, shipping documents and wide variety of situations which may require escalation when appropriate.

Experience requirements

• 3 - 5 years of prior administrative experience.
• Ability to work independently and finish tasks in a timely manner.
• Written and verbal communication skills. Bilingual Vietnamese – English.
• Strong organizational skills, attention to detail, problem-solving and customer service are essential. 
• Interpersonal skills are required to ensure calls are managed in a timely, friendly, and courteous manner.  
• Proficient in using MS Office Applications, such as Word, Excel, Outlook and PowerPoint.  

Education requirements

Please click the APPLY button or contact Ms. Phuong Phan at +84 352 308 611 or phuong.phan@adecco.com to discuss further. 

Contact Person

• Phuong Phan
• Adecco
• Tel.