Job summary

Job Responsibilities

• Drive and deliver against growth targets (revenue & gross profit) for Vietnam.
• Prepare and provide key info forecast, outlook, monthly business performance reviews, call reports in a timely and accurate manner.
• Develop and build strong relationships, partnerships with key customers, understanding their needs and aligning our solutions accordingly.
• Contribute and participate in country strategic business plans, annual budget planning process.
• Prepare key account plans under his/her charge.
• Identify and qualify all major opportunities, business leads and projects for these key customers.
• Lead all business development related activities such as new product launches/rollouts, promotions, and other strategic growth initiatives with these key customers.
• Be the primary contact for key customers as well as business partners within the market.
• Review, plan, and align all local marketing campaigns with internal stakeholders to ensure growth opportunities are maximised with these key customers.
• Lead, manage and ensure that all customers’ complaints or any issue (CRM) are properly dealt with the respective internal stakeholders.
• Monitor competitor activity and recommend strategies for increasing market share and profitability.
• Manage and track customer requests, including samples, projects and quotations liaising internally with other departments to ensure a timely and accurate submission and follow up.
• Participate and support in exhibitions, workshops, seminars, and roadshows when required, prepare, and carry out distributor and customer seminars where relevant and/or requested.
• Track and analyse sales performance metrics, report on key findings, and recommend strategies for improvement.
• Manage and enforce the price increase initiative/negotiation to maintain healthy margin and profitability.

Experience requirements

• Previous sales experience (minimum of 5 years) in the flavour industry is mandatory.
• Proven track record of success in business development, sales, or related roles, preferably within the flavour industry.
• Have a good connection and experience in managing Key Accounts and Internal stakeholders.
• Strong understanding of business principles, market dynamics, and customer behavior.
• Sound technical knowledge and/or have experience working closely with technical teams (R&D, Innovation, Application) would be an advantage.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with the ability to identify opportunities, solve problems, and make data-driven decisions.
• Self-motivated and goal-oriented with a demonstrated ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to perform well in a fast-paced environment.
• Proven ability to develop and implement strategic plan, analyse data & make informed business decisions (Strategic Thinking).
• Willing to travel extensively within Vietnam to meet customers, attend industry events, and visit company manufacturing plants.
• Proficiency in English.

Education requirements

• Bachelor’s degree in business administration, Marketing, Food Technology, or related field.

If you are interested in this role, please don’t hesitate to contact via phone +8435 230 8611 (Ms. Phương Phan) or send your CV to phuong.phan@adecco.com

Contact Person

• Phuong Phan
• Adecco
• Tel.